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About us!

At 'The Dog House' we understand that dogs are not just pets, they are family members and as such we treat your dog as if they are our own. Treat's and cuddles at the ready. The welfare of your dog is at the forefront of everything we do. Water is readily available and we provide comfy beds & toys with no cages in sight. Each dog receives individual care and attention from start to finish with all the treatments that you expect from a fully qualified and experienced dog groomer. 'The Dog house' combines grooming expertise, great advice, affordable prices as well as great offers. We use only the best shampoos and styling products on the market, catering to your individual dog’s needs. We are now at two locations - 8 Bakers Walk, Sawbridgeworth, CM21 8QE and Millars Maltings, Southmill Road, Bishop Stortford, CM23 3DH

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Our Services

We provide high quality grooming services in a hygienic, safe, modern salon. Providing the loving care your pet would receive at home. As every dog is unique, our prices will depend on size, breed and coat type so please contact us for more information.

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    Full Groom

    Includes pre-groom brush out, full bathing session, full drying session, cut and style coat to customers requirement, nail trim, eye and ear clean, ear plucking (upon request only, T&C’s apply), Anal Glands (upon request only, T&C’s apply).

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    Puppy Groom

    Familiarise your Puppy with grooming, so they learn to love the experience. Includes pre-groom brush out, full bathing session, full drying session, feet and face trim, hygiene clip, nail trim and ear clean.

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    Bath and dry

    Includes a full bathing session and full drying session.

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    Pawdicure

    Includes pads fur trimmed, nail trim and finished off with a paw massage with a balm paw massage to protect, soothe and moisturise all year round.

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    Nail Trim

    Nail trim only

    GBP10

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    Ear flush

    For dogs that have a large amount of wax build up. An ear flush will flood the ear canal with warm cleaning solution and brake down any build up of wax.

    GBP10

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    Nose and paw balm

    For dogs with dry and cracked pads or noses.

    GBP5

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    Anal glands expression

    For dogs that are unable to empty there own anal glands or have trouble going to the toilet. T&C’s apply

    GBP10

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    Ultrasonic teeth cleaning

    We offer a range of different teeth cleaning courses and maintenance cleans that cater to your dogs individual needs. Please ask instore for more details


Our Team

Meet our experienced team of groomers.

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Thornton - The Boss

Thornton has been going to work with his mum since he was a puppy, he loves to play with the other dogs and to keep everyone company. Now that he's older he likes the quiet life and prefers to stay at home but when he does visit the salon he makes sure everyone's on their best behaviour.

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Hannah - The Owner

Hannah opened 'The Dog House' in 2016 and worked from home until opening the Salon in 2023. She is fully qualified with a level 3 qualification from The Collage of Animal Welfare in Cambridge. Hannah has also completed a dog first aid course.

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Debbie - Manager

Debbie worked as a dog trainer in the British Army for many years, this has allowed her to gain experience with challenging and aggressive dogs. After her time in the army she retrained as a groomer and is now fully qualified with a level 3 qualification from Groom Arts in St Albans. She has a Romanian rescue dog called Tilly.

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Amelia - Dog Groomer

Amelia has a level 3 qualification at Groom Arts in St Albans. She has a chihuahua called Pablo and a chihuahua cross Staffie called Ralph.

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Charlotte - Apprentice

Charlotte has just completed her level 2 qualification at Writtle Collage in Chelmsford and is now working towards her level 3 at Groom Arts in St Albans. She has a Goldendoodle called Jessie and a pooshi called Dougie.

Contact Us

Find Us

The Dog House
8 Bakers Walk
Sawbridgeworth
sawbridgeworth

Contact

07583 462810
the_dog_house@mail.com

Opening Hours

  • Mon(Closed)
  • Tues09:00 - 17:00
  • Wed09:00 - 17:00
  • Thur09:00 - 17:00
  • Fri09:00 - 17:00
  • Sat09:00 - 17:00
  • Sun(Closed)

Contact

07583 462810
the_dog_house@mail.com

Terms and Conditions

1. YOUR PET’S HEALTH AND WELFARE: By attending your appointment you the owner confirm that your dog is fit and healthy. Grooming of sick or elderly dogs is entirely at owner’s risk. I do not take responsibility if your dog develops allergic reaction to shampoos, conditioners or any other grooming products. (Please do inform me of ANY irritations as there are measures I can implement to minimise certain factors)

2. MY SAFETY: I reserve the right to muzzle your dog if it represents danger to me. Any dog who shows aggression to people or other dogs will not be accepted for grooming. Please let me know beforehand if your dog has behavioural problems.

3. GROOMING ACCIDENTS: Accidents can happen I use very sharp professional scissors and clippers on a moving object (your dog) every precaution will be taken to prevent any injury. If an accident occurs in which I need to take your dog to a local vet please be aware you may be liable for any costs depending on circumstances on which the accident occurred .

4. NEGLECTED & MATTED COATS: I do not accept liability for any conditions arising following the clipping of a matted dog. This can include irritation, redness or nicks. Conditions can begin underneath knots and mats which will only be seen once the knots/ mats have been removed. I will advise if I feel a vet needs to take a look. Be aware it will feel odd to your dog to have all these knots removed so please be vigilant in the days following a clip off to prevent any unnecessary injuries occurring from scratching after a clip down.

6. ANAL GLANDS: I only express the anal glands if it is requested by the owner. Anal gland expression should only be requested if you have been referred by a veterinary practice or you believe that your dog in some discomfort due to their glands being full. I cannot accept liability for any conditions arising following the expression of anal glands.

7. FLEAS/TICKS: If your dog is found to have fleas and I have not been informed by you the owner there will be an additional cost of £10 to pay for the products required for me to treat the salon. If you have informed me there will not be an additional fee as I will take extra steps in the bathing process to maximise the effect of washing them all off the dog during the bath.

8. TIME KEEPING: If you are late more than 10/15 mins, your appointment will be rescheduled. Most grooms take 1-2 hours or more depending on the size and the temperament of the dog, and its coat condition. You will be advised what time to collect your dog. please be punctual as late pick up can cause disruption when accepting the next dog for their groom.
9. CANCELLATION: I request 1 day (24 hours) notice if you need to cancel your appointment. If you cancel less than this then I cannot re-book you an appointment unless you pay a non refundable deposit.

10. PAYMENTS: Please pay by cash or card on drop off or collection of your dog. BACS (Bank Transfer) are no longer accepted.

11. GROOM FEEDBACK: We welcome your feedback good and bad. If you are happy with your groom why not leave us a review on Google or Facebook? If you are dissatisfied with any aspect of your pet’s groom please me know asap and I will try my absolute best resolve any issues.

12. PHOTOGRAPHS: Your dog may be photographed before, during and after their groom. Photographs may be used on my website, social media or other printed materials.