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Holistic dog grooming for Happy Pets in Tyne and Wear

I’m Clare, the owner of Raggy Rascals Holistic Dog Grooming and Pet Services. I provide one-to-one, consent-based grooming from my home-based, crate-free salon, with just one dog at a time. This allows me to focus entirely on your dog’s comfort, security, and individual needs. The Introduction Call : Your journey begins by booking an introduction call. This allows us to make initial contact before scheduling your visit. We will discuss past experiences, home environment and anything that you struggle with at home as well as your dogs needs and your expectations. If you are happy with what we have discussed your Meet and Treat will be booked on this call.

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Our Services

Every dog is different, Some need time, patience, and reassurance; others simply benefit from a quieter, more considered environment. At Raggy Rascals, all breeds are welcome. I use high-quality, gentle and pet-friendly products and equipment and tailor every session to suit your dog, always prioritising well being over perfection. My aim is to support dogs feel more confident over time, while giving owners peace of mind that their dog is being listened to and respected. Animals have always been at the heart of our family, and your dog will be cared for with the same compassion, patience, and respect that I give my own. I am a Graduate of the Holistic Grooming Academy, which reflects my commitment to ongoing learning and to grooming in an ethical, science-informed, animal-centred way. This approach underpins everything I do at Raggy Rascals. Here, grooming is not about control — it’s about cooperation, trust, and kindness. Force free, consent based grooming with positive re enforcement putting your dogs welfare first!

  • How We Work:

    Our 3-Step Journey Because we use a holistic, consent-based method, we do not simply book appointments for full grooms immediately. We follow a specific path to ensure your dog is ready and willing to participate:First you book your Consultation Call, then we arrange a Meet and Treat, step three is book the agreed service that suits your dogs needs.

  • Consultation Call (FREE)

    : Your journey begins by booking an consultation call. This allows us to make initial contact before scheduling your visit. We will discuss past experiences, home environment and anything that you struggle with at home. If you are happy with what we have discussed your meet and treat will be booked on this call.

    GBP0

  • Meet and Treat

    The "Meet and Treat" (Mandatory) This is the most important part of your journey with us and is required for all new customers. • What it is: A relaxed session where you and your dog visit the salon to meet Clare. • The Goal: It allows your dog to explore the environment without the pressure of a groom. We will discuss your dog's history, your concerns, and how holistic grooming will benefit them. •The Outcome: We will tailor a specific plan for your dog's needs, whether that is a full groom, a puppy introduction, or a confidence-building programme

    GBP10

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    Puppy Introduction to Grooming Course

    Puppy introduction to grooming package This is for puppies from 12 weeks to 24 weeks of age and is designed to ensure your puppy is introduced to grooming in a positive consent-based grooming environment. This package runs over 4 weekly visits. Each visit will progress your puppy toward being well prepared for their full groom.

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    Re Introduction to Grooming Programme (Priced after Meet and Treat Consultation)

    If your dog is nervous or has had a negative experience at a traditional grooming salon, a care plan will be the first service for your dog. This care plan will build confidence by using methods such as ACE free work and co operative introduction to equipment. Each programme is unique to your dogs needs, these programmes run for 6 sessions over 6 weeks.

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    Full Groom (Priced hourly)

    Basic health check (teeth, eyes, ears etc) Shampoo and conditioning treatment that are kind to dogs skin health Full brush of coat (any matts will be cut or shaved as we operate a no de-matting policy) Trimming of nails Removal of fur between pads Ear cleaning Treats (dietary restrictions to be discussed prior to appointment) Clipping/scissoring of coat as appropriate (coat type dependant) Book An Introduction Call

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    Dog Nail Trim

    If your dog is nervous or has had a negative experience at a traditional grooming salon, my consent based approach to nail trims could be just what you dog needs.

    GBP15

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    Small Animal Nail Trim

    Our small furry friends also need their nails trimmed. Rabbits and Guinea pigs are regular visitors at Raggy Rascals.

    GBP7.5

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    Small animal and Cat sitting Service (30 min drop in)

    I love all animals at Raggy Rascals and small animal and cat sitting are one of the service that we particularly enjoy. This service means your cat or small animal can stay safe and comfortable in their own home while we visit to take care of there needs.

    GBP12.5


Our Team

Meet our Holistic Groomer

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Clare Hudson HIll

Owner

Contact Us

Find Us

Raggy Rascals Holistic Dog Grooming and Pet Services
Wardley
NE10 8JF

Opening Hours

  • Mon07:30 - 19:00
  • Tues07:30 - 19:00
  • Wed07:30 - 19:00
  • Thur07:30 - 19:00
  • Fri07:30 - 19:00
  • Sat07:30 - 13:00
  • Sun07:30 - 19:00

Terms and Conditions

DOG GROOMING SERVICE AGREEMENT

The Client wishes to engage the dog groomer as a contractor to undertake the services as set out on the dog grooming registration form.


Relationship and Responsibilities

The dog groomer will perform all reasonable duties as specified on the dog grooming registration form with a responsible, professional, and caring attitude.  
The dog groomer will abide by all regulations and compliance of the dog grooming industry.
If the dog groomer is unavailable due to unforeseen circumstances, then the dog owner will be contacted. 
The dog groomer will notify the client of any incidents that have occurred which may impact the health and well-being of the dog.
The client must ensure the dog has a collar and tag. 

Liability

The client shall indemnify the dog groomer in respect of all costs and damages, from any claim, from any person or animal suffering either injury or death caused by the client’s dog. 

Registration & Medical Conditions

The client will need to complete a dog grooming registration form with essential information.  
The client must provide accurate information on any medical conditions, special needs that may affect the duties of the dog walker. 

Dog Grooming Payments and Expenses
The client will pay the dog groomer a 50% deposit for each booking 1 week prior to the appointment, this is transferable if the booking is cancelled within 48hrs of the booking or refunded if no future bookings are made.
The client must pay the remaining balance at the time of collecting their dog.
There are additional charges for de-matting as this incurs extra time for grooming.
If a dog is found to have fleas, there is an additional charge, the owner will be notified and the dog is to be collected asap.

Cancellation or Termination of Agreement 

Either party can terminate this agreement by giving the other party not less than 48 hours written notice (which may be by email) of termination. If 48 hours’ notice is not given, then the dog groomer has the right to charge the client for the full agreed payment.
Should the client’s dog become aggressive or dangerous the dog groomer reserves the right to terminate this agreement.
Any wrongful or misleading information on the dog grooming registration form may constitute a breach of terms of this agreement and be grounds for instant termination thereof.
Termination under the circumstances described in 5.2 or 5.3 shall not entitle the client to any refunds nor relief of any outstanding payments due.

Emergencies

In the event of an emergency, the dog groomer shall contact the client at the number(s) provided on the dog grooming registration form to confirm the client’s choice of action. If the client cannot be reached in a timely manner, then the dog groomer is authorised to:


  1. Transport the dog(s) to the listed veterinarian on the dog grooming registration form.
  2. Request on-site treatment from a veterinarian.
  3. Transport the dog(s) to an emergency clinic if the previous two options are not feasible.

Security and Data Protection

The dog groomer will keep safe and confidential personal information of the client.
All client property will be returned to the client either at the end of the agreement or when requested by the client. 
A dog groomer can use photos and videos of my dog for marketing purposes  
I agree to receive information, promotions, and newsletters from Raggy Rascals.
I have read, understood, and agree to the Dog Grooming Service Agreement and know this is a legally binding contract.